I'm a first time renter, is there anything I need to be aware of?
First time renter policy
If you are a first-time renter and live within 125 km of the renting location and your booking is not associated with a corporate account, insurance replacement rental or campervan hire, additional identification and payment requirements will apply to your rental. The renter will be required to produce;
• A credit card in the renter’s name, along with additional proof of address
• A driver’s licence with an address that matches the additional proof of address
Additional proof of address documents may be any 2 of the following, dated within 3 months of the rental date;
• Property Lease Agreement
• Utilities Bill
• Telephone Account
• Letter of Employment
• Any Official Government Paperwork
Renters will be required to pay a holding deposit by credit card at the rental counter of up to $1,000, regardless of the liability option selected, in addition to the cost of the rental.
If you are a first-time renter and live within 125 km of the renting location and your booking is not associated with a corporate account, insurance replacement rental or campervan hire, additional identification and payment requirements will apply to your rental. The renter will be required to produce;
• A credit card in the renter’s name, along with additional proof of address
• A driver’s licence with an address that matches the additional proof of address
Additional proof of address documents may be any 2 of the following, dated within 3 months of the rental date;
• Property Lease Agreement
• Utilities Bill
• Telephone Account
• Letter of Employment
• Any Official Government Paperwork
Renters will be required to pay a holding deposit by credit card at the rental counter of up to $1,000, regardless of the liability option selected, in addition to the cost of the rental.