Bike hire available from AutoRent Hertz
Campervan and bikes from AutoRent Hertz
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Campervan on east coast
Campervan with bikes hired from AutoRent Hertz
Waterfall in Tasmania
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TERMS AND CONDITIONS

Rental Terms and Conditions
Booking and Payment Conditions
Website Terms and Conditions of Use

Rental Terms and Conditions

    WARRANTY BY PERSON SIGNING RENTAL AGREEMENT
  1. Any person who signs the Rental Agreement (whether on his own behalf or on behalf of the Renter) WARRANTS that for all purposes of such agreement he is the duly authorised agent of the Renter and if such person is not the duly authorised agent of the Renter then in consideration of the Owner permitting him to drive the vehicle he shall be deemed to be the Renter and to be bound by all of these terms and conditions.
    WARRANTIES BY RENTER
  2. The Renter warrants that -
    1. The Renter who drives the vehicle -
      1. is over 21 years of age and under 75 years of age;
      2. has not within the preceding 3 years been convicted of any offence relating to driving a motor vehicle whilst under the influence of intoxicating liquor or drugs or with a blood alcohol content equal to or greater than the percentage from time to time constituting an offence at law;
      3. has never been refused motor vehicle insurance or continuance thereof by any Insurer;
      4. holds a current motor vehicle driver's licence valid in the State of Tasmania for the class of vehicle rented and has held it for the past three years without any suspension or cancellation; and
    2. all particulars shown on the face of the Rental Agreement as to the name address age telephone directory listing occupation and the like of the Renter are correct.
  3. The Renter acknowledges that it is upon reliance on the truth of the above representations and those on the face of the Rental Agreement that the Owner agrees to enter into that agreement.
    OWNERSHIP AND CONDITION OF VEHICLE
  4. The Renter acknowledges that the vehicle (which expression includes all tyres tools accessories equipment petrol and oil) is the property of the Owner and that he has received it in good order and running condition.
    RETURN AND REPOSSESSION OF VEHICLE
  5. The Renter undertakes to return the vehicle to the Owner at the place and no later than the hour and day specified on the face of the Rental Agreement unless he shall previously have applied for and obtained the Owner's permission to retain the vehicle for a further agreed period. If the vehicle be not so returned and if no such permission shall have been applied for and obtained, the Renter shall be deemed to have wrongfully converted the vehicle to his own use and the Owner shall be at liberty at the expense of the Renter to take all necessary steps to regain possession of the vehicle, including police action if deemed necessary by the Owner.
  6. In the event that -
    1. the Renter is found to be in breach or suspected breach (on reasonable grounds) of any term condition warranty or undertaking herein;
    2. the Owner considers on reasonable grounds that the conduct of the Renter is likely to prejudicially affect the Owner's rights hereunder or his interest in the vehicle; or
    3. any of the circumstances arise herein after referred to in the "liability provisions"; then and in any such event the Owner without notice may terminate the Rental Agreement and repossess the vehicle.
  7. For the purpose of repossessing the vehicle the Owner may as the act of the Renter enter any premises where it is believed the vehicle is located and the Renter indemnifies the Owner against any action proceeding or liability howsoever arising from the acts of repossession. The exercise by the Owner of his right of repossession shall not affect any other rights the Owner may have by reason of such default either by virtue of the Rental Agreement or by law.
    USE OF VEHICLE
  8. The possession of the vehicle by the Renter shall be that of bailee only and the Renter shall take all reasonable and proper care thereof to prevent theft or loss of or damage to the vehicle and shall at all times when leaving the vehicle unoccupied use the "anti-theft" devices fitted thereto.
  9. The Renter agrees that he is not the Owner's agent for any purpose whatsoever and in particular that the Renter shall not have any authority from the Owner to pledge the Owner's credit or to create any lien on the vehicle for repairs or otherwise.
  10. The Renter agrees that the vehicle shall not be driven by any person other than the Renter.
  11. The Renter shall not transfer sell assign encumber dispose of or sub-rent the vehicle or the Renter's interest in the Rental Agreement nor attempt nor purport to do so nor use nor permit the vehicle to be used in any of the circumstances herein after referred to in the "liability provisions".
  12. The Renter shall not remove the vehicle from the State of Tasmania without the Owner's prior written consent.
  13. The Renter shall not interfere nor permit to be interfered with any of the fittings equipment or accessories of the vehicle other than in normal use and shall at all times use the vehicle in a reasonable and prudent manner and shall return it to the Owner in the same good order and condition in which it was received save for ordinary wear and tear and not in an excessively dirty condition inside or out.
  14. The Renter covenants with the Owner that the Renter will comply with all State and Federal Statutes relating to the operation of motor vehicles and without limiting the generality thereof will apply for and obtain permits and licences lodge returns pay taxes and execute all such documents and do all such acts and things and pay all such moneys as are required in connection with the operation of a motor vehicle used in connection with the transportation of property.
  15. The Owner at all times and without notice shall have access to the vehicle and to any premises upon which the vehicle is or is presumed to be to inspect and/or test it or for such other purpose as the Owner shall reasonably consider necessary.
    LOSS OF OR DAMAGE TO THE VEHICLE
  16. The Renter by his signature in the appropriate frame on the face of the Rental Agreement is liable for and hereby indemnifies the Owner against damage to the vehicle howsoever caused and whether through the Renter's negligence or default or not for the sum or the reduced sum printed on the face of the Rental Agreement.
  17. The Renter will be liable for -
    1. the cost of rectifying all tyre damage not attributable to normal wear;
    2. the cost of repairing all underbody damage unless such damage is attributable to a specific accident on a sealed road;
    3. the cost of rectifying damage to suspension chassis differential gearbox axles wheels or other damage caused by driving after an animal strike or other collision or caused by abnormal use misuse or abuse of the vehicle;
    4. the cost of replacing lost or misplaced keys and remote door opening devices and the cost of recovery or towage of the vehicle arising therefrom; and
    5. the cost of replacing spare wheels tools and jack.
  18. The Renter is not liable to the Owner for damage to the vehicle except in the circumstances referred to in Clauses 15 and 16 hereof and except where -
    1. the vehicle is driven by any person other than the Renter except in the case of illegal use or theft by a third party without the Renter's connivance or consent;
    2. the Renter is not duly authorised under all relevant laws by-laws and regulations to be driving the vehicle for the purpose for which it is being used;
    3. the Renter uses the vehicle for any illegal purpose or in a manner contrary to the provisions of any Federal State or Municipal law ordinance rule or regulation and is convicted therefore;
    4. the Renter uses the vehicle to prepare for or compete in any race speed test or contest or as a support vehicle therefore or to carry a greater number of passengers and/or to convey any load in excess of that for which the vehicle was constructed;
    5. the Renter drives the vehicle whilst he is under the influence of intoxicating liquor or drugs or whilst having a blood alcohol content equal to or greater than the percentage from time to time constituting an offence at law;
    6. the Renter refuses or fails to undergo a breath or blood analysis in compliance with the directions of a member of the Police Force or of any other authorised person;
    7. the Renter fits a roof-rack tow-bar or any other similar contrivance to the vehicle or applies decals or any other similar signage to the vehicle or interferes or permits to be interfered with any of the fittings equipment or accessories of the vehicle other than in normal use or drives the vehicle whilst it is in an unsafe condition;
    8. the Renter uses the vehicle for the conveyance of passengers for hire fare or reward or for the conveyance of animals;
    9. the Renter fails to return the vehicle to the Owner in accordance with the provisions of Clause 4 hereof;
    10. the loss of or damage to the vehicle occurs outside the period of the rental or any extension thereof authorised by the Owner;
    11. the Renter is in breach of any warranty made by him herein;
    12. the Renter fails to notify the Owner forthwith (and in any case within 24 hours) after the event of any incident involving damage to the vehicle or to the property of any other person or injury to any person. to supply the Owner with a detailed accurate report signed by the Renter upon a form to be supplied by the Owner and also to supply forthwith on request any further such statements, information and assistance as the Owner may reasonably require;
    13. the Renter makes any false declaration or statement in relation to any damage to the vehicle or to the property of any other person or injury to any person;
    14. the Renter without the Owner's written consent makes or gives any offer promise of payment settlement waiver release indemnity or admission of liability in respect of any accident damage to the vehicle or to the property of any other person or injury to any person;
    15. the Renter uses the vehicle on unmade roads or surfaces such as cross country on bush tracks or on beaches or in other conditions which are unsafe or unsuitable for the vehicle;
    16. the vehicle is used or driven by the Renter for the transportation of goods in connection with the Renter's business unless the Renter at his own cost first obtains all necessary Government approvals permits or licences;
    17. a goods carrying vehicle is used by the Renter to haul any commodity which is incorrectly or improperly loaded or secured;
    18. the vehicle is used without the Owner's prior written consent for the carriage of inflammable liquids gasses or solids or of any goods materials or substances of an explosive or corrosive nature;
    19. the Renter does not maintain the vehicle with correct fuel engine oil gearbox oil and rear axle oil at levels specified as adequate by the vehicle manufacturer; or
    20. the Renter does not keep the vehicle's tyres inflated to the extent recommended by the vehicle manufacturer.
    The above events are herein after referred to as the "liability provisions" in any of which events the Renter is liable for and hereby indemnifies the Owner against the full amount of damage to the vehicle howsoever caused and whether through the Renter's negligence or not. The Renter acknowledges and agrees that such damage to the vehicle shall whenever reasonably possible be assessed by an independent expert engaged for the purpose by the Owner but that whenever the services of such an expert are not available within a reasonable time after the return of the vehicle to the Owner such assessment shall be made by an authorised representative of the Owner who shall certify the amount of such assessment and in either case the assessment of damage so made shall be final and binding on the Owner and on the Renter.
    DAMAGE TO THE PROPERTY OF THIRD PARTIES
  19. Subject as herein after provided the Owner covenants with the Renter that the Owner has arranged a policy of motor vehicle insurance to cover the liability of the Renter (including law costs incurred with the consent of the Insurer) in respect of damage to property (other than property belonging to any relative or friend of the Renter ordinarily residing with the Renter or property belonging to or in the physical or legal custody or control of the Renter) PROVIDED ALWAYS that -
    1. such damage to property is caused by the use of the vehicle;
    2. the aggregate liability of the Insurer shall be limited to $2,000,000.00 in respect of all claims whatsoever and howsoever arising out of any one event.
    3. PROVIDED FURTHER that the acceptance of liability by the Owner's insurer as aforesaid shall be conditional upon -
    4. he Renter not being in breach of any of the liability provisions;
    5. the Renter forwarding to the Owner or his Insurer every letter claim writ summons or process immediately on receipt thereof;
    6. the Renter giving notice in writing to the Owner or his insurer immediately the Renter shall have knowledge of any impending prosecution in connection with any accident for which there may be liability under the said policy of insurance; and
    7. the Owner or his Insurer being entitled to take over and conduct in the name of the Renter the defence or settlement of any claim and the Owner or his Insurer having full discretion in the conduct of any such defence or settlement. Any liability on the part of the Owner or his Insurer in the circumstances excepted above is hereby expressly excluded.
  20. OWNER'S LIABILITY
  21. The Owner shall not be under any liability -
    1. to the Renter for any loss damage or delay through breakdown mechanical defect or accident or by reason of the vehicle being unsuitable for the purposes of the Renter; or
    2. to any person whomsoever for any loss or damage to any property stolen from the vehicle or damaged or otherwise lost during the rental or left in the vehicle after return of the vehicle to the Owner and the Renter agrees to indemnify and keep indemnified the Owner in respect of all claims demands and actions brought against the Owner in respect thereof
  22. PAYMENT OF CHARGES
  23. The Renter agrees to pay on demand to the Owner -
    1. the rental charges in accordance with the Owner's charge clause on the face of the Rental Agreement;
    2. subject to the provisions of Clauses 15, 16, and 17 hereof a sum equal to the amount of all loss of or damage to the vehicle during the period of the rental and the cost of any specialised cleaning arising out of the rental;
    3. a sum equal to the cost of replacing any petrol supplied with the vehicle which is missing when the vehicle is returned to the Owner;
    4. any charge duty fee impost levy tax toll or the like made or imposed on this transaction by any Federal State or Local Government Department Authority Statutory Corporation Airport Operator or other duly empowered body and whether by Act Regulation Agreement or otherwise;
    5. all fines and penalties paid or payable by the Owner in respect of traffic parking or any other offences committed by the Renter;
    6. any moneys the Owner may extend to remedy any default by the Renter hereunder; and
    7. all other moneys payable by the Renter under or by virtue hereof.
  24. For the purpose of calculating the distance travelled by the vehicle under the Rental Agreement the reading of the vehicle's odometer (which is sealed) shall be taken as final and conclusive subject however to the following proviso namely - if upon return of the vehicle it is discovered that the odometer is unsealed or is out of order or has ceased to function or is functioning in an impaired condition or in an unreliable or disordered manner then and in such event and irrespective of whether there is any apparent evidence that the mechanism has been deliberately deranged or interfered with the Renter expressly agrees that the Owner may elect to disregard the odometer reading and the Renter thereupon expressly agrees to pay a distance charge computed on the assumption that the vehicle has been driven a distance of four hundred kilometres upon each day or part thereof that the vehicle has remained out of the Owner's possession. This proviso shall not otherwise affect any rights of the Owner or obligations of the Renter by virtue of the Rental Agreement or by law.
  25. The Renter agrees -
    1. to pay at or prior to the commencement of the rental the deposit specified on the face of the Rental Agreement;
    2. to pay the charges and all other moneys payable hereunder in cash upon the expiration of the hiring unless the Renter has a charge account in which event the Renter shall pay the Owner upon receipt of the invoice;
    3. that if he directs any moneys payable hereunder to be charged to some other person firm or charge card organisation, if the Owner accepts such direction and if such person firm or charge card organisation makes default and remains in default for thirty days after demand, then the Renter agrees to forthwith make good such default;
    4. that he shall be obliged to pay the Owner in cash and that no cheque or other remittance received by the Owner shall be treated as payment until cleared;
    5. to pay interest at the rate of 12 per centum per annum on all charges fees and other moneys herein agreed to be paid but remaining for the time being unpaid such interest to be computed from the date shown as the Date In on the face of the Rental Agreement PROVIDED ALWAYS that if not later than 60 days from that date all charges fees and other moneys agreed to be paid hereunder by the Renter be so paid to the Owner then no such interest shall be payable; and
    6. that the Owner shall apply any deposit and other moneys paid hereunder firstly against any interest due and payable by the Renter and secondly against any other moneys owing by the Renter in such order as the Owner shall see fit and upon return of the vehicle the Owner shall refund the balance (if any) of the deposit to the Renter.
  26. INTERPRETATION
  27. The expression "the Owner" shall unless a contrary intention appears mean and include AutoRent Pty Limited, its servants agents franchisees and/or licensees.
  28. The expression "the Renter" shall unless a contrary intention appears mean and include -
    1. the person association of persons company corporation firm or Government Department shown as RENTER on the face of the Rental Agreement;
    2. the person association of persons company corporation firm or Government Department shown at FIRM NAME on the face of the Rental Agreement where the vehicle is rented with the authority either express or implied of that person association of persons company corporation firm or Government Department;
    3. the person shown as JOINT RENTER on the face of the Rental Agreement; and
    4. the person who signs the Rental Agreement whether on his own behalf or on behalf of any other person association of persons company, corporation firm or Government Department.
  29. Where the Renter is a company corporation firm Government Department or association of persons incorporated or otherwise then the expression "the Renter" shall include the servants or agents of the company corporation firm Government Department or association AND FURTHERMORE if the Renter being a company corporation firm Government Department or association instructs permits or allows its servants or agents to drive the vehicle then that person shall at all times he has control of the vehicle be deemed as between the Renter and the Owner to be acting within the scope of his employment agency or authority.
  30. Where the Renter is an individual for whose acts in the event of liability some other party may be vicariously liable such other party shall be deemed to be the Renter provided at the time the liability attaches the individual is acting within the scope of his employment agency or authority.
  31. In the case of joint rentals the Renters shall be jointly and severally liable in respect of all provisions of the Rental Agreement.
  32. The expression "the vehicle" shall unless a contrary intention appears mean and include the vehicle shown on the face of the Rental Agreement and any replacement vehicle subsequently supplied by the Owner.
  33. The expression "damage to the vehicle" means and includes all loss of or damage or injury to the vehicle and all loss of or damage or injury to tyres (including spares) tools accessories and equipment attached to or installed in the vehicle at the time of delivery to the Renter and any costs expenses or outgoings in connection therewith or arising therefrom including recovery or towage of the vehicle and any loss of the use of the vehicle suffered by the Owner.
  34. The expression "Overhead Damage" means and includes any roof damage and any frontal side or rear damage to the body of the vehicle at or above the level of the top of the windscreen.
  35. Where the context permits words importing the masculine gender shall include the feminine gender and neuter gender and words importing the singular shall include the plural.
  36. Headings of clauses of these Terms and Conditions are inserted for guidance only and in the construction of interpretation of the Rental Agreement shall not be deemed to form any part of the context.
  37. Times shall be deemed to be of the essence of the Rental Agreement in all respects.

Last updated Aug 2015

Booking and Payment Conditions

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Last updated July 3rd, 2013



Advance Payment Conditions
Advance payments made on Internet Special rates are non-refundable and non-transferable (name change of the renter is not permitted).
Cancellation of the reservation may result in loss of any payment made in advance.
Limited changes are permitted, if requested via this website at least 24 hours prior to start of rental.
The new price will be at least the price of the original reservation and might be more, depending on availability of vehicles and rental rates. You must pay any difference on-line when you change the reservation.
If you do not travel as reserved and do not notify us within 24 hours of the start time, you will forfeit any payment already made.
If you cancel your reservation at least 24 hours before the rental start time, the remainder of any advance payment will be held in credit to be used within 12 months from the date you made your cancellation. This credit can only be used for rental within Tasmania. Any future reservation utilising this credit will be subject to the rental rates available at that time. Any subsequent change or cancellation will result in a loss of all monies held by us as credit.
Limited changes can be made to the rental after pickup but there will be no refund of the advance payment made on-line at the time of reservation.



Renter Qualifications
All reservations are made subject to the renter being able to comply with the terms and conditions of our Rental Agreement, which must be entered into on pickup of the vehicle.
AutoRent vehicles may be driven only by renters aged at least 21 years up to 75 years. For renters over 75 at the time of the rental, we need a Doctor’s Certificate certifying you’re fit to drive. Do we think you can't drive because you’re older? Of course not. We just need to know more about you so we can make a decision (the way insurance companies need extra information before issuing a policy).
We'll need to see the Driving Licence of any person wishing to drive. The driver needs to have held a current licence for at least 3 years. Drivers must present a licence issued in English, or a Driving Licence with an accompanying certified English translation, provided by a Consulate or other authorised body, or a current International Driving Permit. Drivers must hold a full licence; provisional licences are unacceptable.



Our rental policy
Rates confirmed to you by us at the time of booking will be those that will apply when you start your holiday; they are not subject to increase. Rentals are subject to additional terms and conditions which are set out in our Rental Agreement.



Vehicle groups
Vehicle groups consist of various makes and models etc., and are subject to change without notice. Car rental companies world-wide do not guarantee supply of a specific model within a group. There's rarely any provision for a preference to be nominated; and, even if there is, it's noted but not guaranteed. Those which are listed or depicted on websites are examples for illustrative purposes only. Engine sizes vary amongst models, as do luggage spaces and seating configurations. Various models which are similar (but not identical) in size and specifications get grouped together in the same price bracket. Reservation systems provide for vehicles to be booked by group, not by make or model. We'll do our best to supply the make of the vehicle preferred, but we reserve the right to substitute another make or model at the same rate.



Payment of costs using a credit card
At the start of the rental we take the full cost of the rental (including any liability reduction options you might accept). At the end of the rental, any additional costs such as fuel will be debited to your card.



Credit card payment by a person not travelling with you
If your rental will be paid for someone not present with you at the time of rental, then they’ll need to complete a credit card authority form (download here) and phone the full card number through to 1300 030 222.



Payment of costs using EFTPOS (via your savings/cheque account)
We accept EFTPOS strictly subject to valid completion of a Hertz Cash Qualification Form see Cash Qualification and your ability to comply with the terms and conditions of our Rental Agreement. If we accept you as a cash renter paying by EFTPOS and provided that you accept one of the options to reduce your liability, then we'll take an extra $500 over and above the estimated rental cost. If you decline all options to reduce your liability, then we'll take the estimated cost of the rental plus the liability amount that is applicable to your rental rate code. For example, if your estimated rental cost is $250 and you decline to accept liability reduction options, and the liability amount on your rental is $3,300.00, then we'll need $3,550.00 via EFTPOS at the start of the rental. (Our major competitors do not accept “cash” as a method of payment for vehicle rental. We do, subject strictly to the terms set out above. Please note “cash payments” are only accepted via the EFTPOS system. We don’t accept physical cash.



Cash qualification
Credit or charge cards and a valid Driving Licence usually provide us with the only information we have about our renters. If you're unable to use a valid card, in your own name, and if you need to pay by EFTPOS, you'll need to complete our Cash Deposit Application. As we're unable to promise we can “cash qualify” outside of normal office hours, you should allow up to 24 hours for the form to be approved. Cash qualification is possible only Monday - Friday. After you've made your reservation, download our Cash Deposit Application (download here) and forward it to us.



Cash and cheques
Cheques and physical cash are not accepted. Cash is accepted only via EFTPOS and any refund due will be processed via EFTPOS.



Calculation of Costs
Charges accrue from day to day at the rates shown on the Rental Agreement. The minimum charge is for the number of days stated in the Rate Plan on the Rental Agreement. Unless stated otherwise, rental days consist of consecutive 24 hour periods from the time the rental starts. Each full hour in excess of an even day is charged at the rate shown until such hours' charges equal the daily rate. If the Rate Plan includes a limited km allowance, excess km will be charged at the rate shown. Vehicles are to be returned during our operating hours (check at the time of pick up). If a vehicle is returned after hours, then the rental will be finalised at the opening time next day, and you’ll remain responsible for the vehicle until that time.



Bonds
There’s no bond to pay in advance towards loss/damage (unless your rental was paid for via EFTPOS). For rentals paid by credit card, the renter's liability is payable at the time of any loss/damage but not beforehand. A replacement vehicle will not be provided until the liability is paid.



Loss/Damage
Liability applies to all rentals as specified in the Rental Agreement. This means that, regardless of fault, all damage up to the limit of the liability amount is your responsibility. It applies to any damage to tyres, windscreen, side glass, rear glass or any other internal or external damage not attributable to fair wear and tear, such as returning the vehicle in an abnormally dirty condition (including hair, odour and other evidence of animals).



Lost keys liability
You'll remain responsible for the cost of replacing lost vehicle keys and remote door opening devices or recovering keys locked in your vehicle (and additionally for any towage involved as a result of keys being lost). This extra liability applies regardless of any liability reduction option which you may have chosen.



Unsealed roads liability
Regardless of fault you’re liable for up to the first $9,900 of any loss/damage/accident/recovery on an unsealed road (including subsequent towage). Even if you reduce your sealed road liability to $0, you’ll still be liable for up to the first $9,900 on an unsealed road.



Overhead Damage liability
Regardless of fault, you're liable for up to the first $9,900 whether the overhead damage occurs on a sealed, or on an unsealed road. Even if you reduce your sealed road liability to $0, you’ll still be liable for up to the first $9,900 of any overhead damage.



Liability Reduction Options for loss/damage/accident/recovery/towage
The liability amount varies from rental to rental, according to the rate being paid, the age of the Renter, and the type of vehicle being rented. The Rental Agreement states the amount of the liability applicable in each individual case and also the optional extra daily fee to reduce it.
If you accept one of the options below, we will include the cover specified, provided that the Rental Agreement has not been breached.

CAMPERVANS AND MOTORHOMES ONLY

Option 1: Liability Reduction Fee (LRF)
If you as Renter accept LRF when entering into the Rental Agreement, and pay the extra charge, we will reduce the amount of your liability for vehicle loss/damage/accident/recovery/towage.
LRF does not reduce liability for lost keys/remotes, or for damage on unsealed roads or for overhead damage or for tyre and windscreen damage. These remain as previously described (above).



Option 2: Package (PKG) including Liability Reduction Fee (LRF) and tyre & windscreen buyout
If you as Renter accept PKG when entering into the Rental Agreement, and pay the extra charge, we will reduce the amount of your liability for vehicle loss/damage/accident/recovery/towage to $0. PKG covers tyre and windscreen damage (but not side or rear glass damage).
PKG does not reduce liability for lost keys/remotes, or for damage on unsealed roads or for overhead damage. These remain as previously described (above).



Option 3: Maximum Cover (MAX) including Package (PKG) and selected no cost sundry items
If you as Renter accept MAX when entering into the Rental Agreement, and pay the extra charge, we will reduce the amount of your liability for loss/damage/accident/recovery/towage to $0. It covers tyre & windscreen damage (but not side or rear glass damage). In addition, we will provide without cost, any of these no cost sundry items required by the total number of persons travelling: Personal Kit, child restraints, Neverlost GPS, table, iron and chairs. MAX does not reduce liability for lost keys/remotes, or for damage on unsealed roads or for overhead damage. These remain as previously described (above).

SEDANS AND WAGONS ONLY

Option 1: Package (PKG) including Liability Reduction Fee (LRF) and tyre & windscreen buyout
If you as Renter accept PKG when entering into the Rental Agreement, and pay the extra charge, we will reduce the amount of your liability for vehicle loss/damage/accident/recovery/towage. PKG covers tyre and windscreen damage (but not side or rear glass damage).
PKG does not reduce liability for lost keys/remotes, or for damage on unsealed roads or for overhead damage. These remain as previously described (above).



Option 2: Maximum (MAX) Liability Reduction – includes PKG
If you as Renter accept MAX when entering into the Rental Agreement, and pay the extra charge, we will reduce the amount of your liability for vehicle loss/damage/accident/recovery/towage to $0. MAX covers tyre and windscreen damage (but not side or rear glass damage).
MAX does not reduce liability for lost keys/remotes, or for damage on unsealed roads or for overhead damage. These remain as previously described (above). MAX is available with standard passenger vehicles (including people-movers and all-wheel drives).

TRUCKS AND UTILITIES ONLY

Option 1: Liability Reduction Fee (LRF)
If you as Renter accept LRF when entering into the Rental Agreement, and pay the extra charge, we will reduce the amount of your liability for vehicle loss/damage/accident/recovery/towage.
LRF does not reduce liability for lost keys/remotes, or for damage on unsealed roads or for overhead damage or for tyre and windscreen damage. These remain as previously described (above).



Option 2: Package (PKG) including Liability Reduction Fee (LRF) and tyre & windscreen buyout
If you as Renter accept PKG when entering into the Rental Agreement, and pay the extra charge, we will reduce the amount of your liability for vehicle loss/damage/accident/recovery/towage. PKG covers tyre and windscreen damage (but not side or rear glass damage).
PKG does not reduce liability for lost keys/remotes, or for damage on unsealed roads or for overhead damage. These remain as previously described (above).



Underbody and water damage
Underbody damage and damage caused by water immersion are not covered by liability reduction options and remain your responsibility.



Tyre damage
A damaged tyre requiring replacement will be charged pro rata to the measured tread; e.g. a tyre with 75% remaining tread would be charged at 75% of the new tyre price. If you buy a replacement tyre, its type, make and rating must match the existing tyres.



Tools and Accessories
Tools and accessories lost or damaged are not covered by liability reduction options and are at your expense.



Fuel
This is not included in the rental rates. You pay for fuel which was supplied at the start and used during the course of the rental.



Extra equipment
Items such as baby seats are charged at the rates shown on the Rental Agreement



Extra Driver Fee (Campervans and Motorhomes only)
Where payable, an extra driver fee of $3 per day is payable for each additional nominated driver (in addition to the person appearing on the Rental Agreement as The Renter).



LP Gas (Campervans and Motorhomes only)
You'll be supplied with a full cylinder and do not need to refill the cylinder prior to return. A pre-hire refill charge of $30 is payable on collection of the vehicle ($5.00 Butane fee for the Camper Wagon).



Taxes
We'll collect any turnover fees levied by port/airport authorities on rentals starting there. If shown on the Rental Agreement, these are payable on all time and km charges, sundry items including hire of extra equipment, and optional extra service charges.



Location Fee (Not applicable to Campervans and Motorhomes)
This recovery reimburses us for higher costs imposed by the Airport. It includes not only the turnover fee payable to the Airport, but a portion of the car park and terminal space costs imposed by the Airport. Such levies and fees are imposed world-wide on airport tenants. The Location Fee applies to rentals commencing at Hobart and Launceston Airports; there is no levy applicable to the return of the vehicle to either Hobart or Launceston Airports. Currently, there is no levy payable at Burnie-Wynyard Airport or Devonport Airport.



Vehicle Registration Recovery (VRR) (Not applicable to Campervans and Motorhomes)
This recovery reimburses us for registration, stamp duty and compulsory third party insurance charges imposed by State authorities. (Rental vehicles are much more expensive to register than private vehicles). Periodic reviews can result in significant increases at short notice. Such increases can't be included in rental rates because these are mostly set well in advance. VRR will be applied to full and part days



Administration Recovery (AR) (Not applicable to Campervans and Motorhomes)
This recovery relates to administrative functions undertaken in respect of your rental.



One-way Rentals
A fee will apply to all one-way campervan or motorhome rentals commencing at Hobart Airport or our Launceston Campervan Depot. For rentals starting at Devonport Airport, Devonport City or Devonport Ferry Terminal, a Repositioning Fee will apply. This fee does not apply to drop-off at Devonport.



One-way car rentals between our state-wide depots are available. One-way fees will be assessed at the time of booking. Some restrictions may apply at peak times.



Emergency Roadside Assistance
This is available 24 hours a day, every day of the year, via the Royal Automobile Club of Tasmania (RACT). While regular maintenance prevents the majority of on-the-road problems, these can still arise. If you have a mechanical problem or you need a tyre changed, we'll cover the charges. If you lock yourself out, run out of fuel or leave the lights on and flatten the battery, you'll be responsible for the charges.
To ensure the flow-on of any reciprocal benefits, if you're a member of an Automobile Club such as the NRMA or RACV, you must quote your membership details when calling the RACT hotline. At the start of your rental we'll explain the procedure to follow and the toll free 1800 to be used, from anywhere in the State.
A full-size Tasmanian Touring Map may be purchased for $5 on arrival.



Travel Insurance
We recommend that you consider travel insurance to cover illness and other unexpected events. If you do take out travel insurance, make sure you're familiar with the coverage you get (if any) for car rental. Tasmania's Motor Accidents Liabilities and Compensation Act includes some personal accident insurance benefits at no extra cost.



Currency
All prices shown and quotations given are in Australian Dollars, and include Federal Goods and Services Tax.



Website Terms and Conditions of Use

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Last updated April 2012



We offer this website, subject to the following terms and conditions ("Agreement"). Please read this Agreement carefully before using this website. By using this website, you accept the terms and conditions set forth in this Agreement. If you do not agree to the terms and conditions set forth in this Agreement, you must not use this website. We may at any time, at our sole discretion, update and revise this Agreement by posting an amended Agreement on this website; any changes that we make to this Agreement will be effective immediately upon posting. Please check this page periodically for changes to the Agreement; you will be able to determine if this Agreement has been changed since your previous visit by viewing the "Last Updated" information that appears at the top of this Agreement. Your use of this website following the posting of any changes constitutes acceptance of those changes.



Privacy. Any personally identifiable data about you which we collect from you on this website, including without limitation, personally identifiable data about you collected during any registration process as described below, is subject to the privacy policy that is applicable to this website. For more information, please carefully review the applicable privacy policy, which is accessible via a link provided at the bottom of the homepage of this website.



In addition, while using this website and/or the Site Materials, you agree to comply with all applicable laws, rules, and regulations.



Making Reservations and Purchasing or Requesting Products or Services. If you wish to make reservations or purchase or request products or services described on this website, you may be asked by us to supply certain data applicable to your reservation or purchase, including, without limitation, credit card information and other personally identifiable data about you. You understand that any such personally identifiable data will be treated by us in the manner described in the privacy policy accessible via a link provided at the bottom of the homepage of this website. You agree that all data that you provide in making reservations or purchases or requesting services will be accurate, current, and complete. You agree to pay all charges incurred by you or any users of your account and credit card or other payment mechanism at the rate(s) or price(s) in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to your purchases.



We reserve the right, without prior notification, to change any descriptions or images of, or references to, any products or services on this website, or to limit the order quantity on any such product or service and/or refuse service to you. We note that descriptions or images of, or references to, third party products or services do not necessarily imply our endorsement of such products or services.



Verification of submitted data may be required prior to our acceptance of any reservation, purchase or order. Except as otherwise required by law or as otherwise expressly stated by us, price, rate and availability of products or services are subject to change without notice. You acknowledge that reservations, purchases and services are subject to additional terms and conditions imposed by us or by our affiliates, licensees or associates.



A summary of our current policies regarding vehicle rental rate quotes, reservations and prepaid rentals is accessible from the web page on which you are quoted a rate for rental by us.



Accuracy of Information. Although we strive to ensure the accuracy of the information found on this website, neither we, nor our affiliates, licensees, suppliers, or agents, can be held responsible by you for the accuracy of such information. It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all information provided on this website.



While our policy is that rates confirmed to you by us at the time of the booking will be those that will apply when you start your holiday we retain the right to refuse or review or revise any quotes obtained or reservations made for travel beyond the validity of any data held on the site, or due to any system malfunction or programming error.



Disclaimers. We provide this website, the site materials, and any product or service obtained through or in connection with this website on an "as is" and "as available" basis without representations or warranties of any kind, either express or implied, unless otherwise expressly provided in a written, agreement with us to which you are a party with regard to a particular product or service. To the fullest extent permissible pursuant to applicable law, we and our affiliates, licensees, suppliers, advertisers, and agents disclaim all warranties, express or implied, including, but not limited to, implied warranties of title, merchantability, fitness for a particular purpose, and noninfringement, unless otherwise expressly provided in a written agreement with us to which you are a party with regard to a particular product or service, we and our affiliates, licensees, suppliers, and agents do not warrant that your use of this website or the site materials will be uninterrupted, error-free, or secure, that defects will be corrected, or that this website (or the server(s) on which it is hosted) or related software are free of viruses or other harmful components. You acknowledge that you are responsible for obtaining and maintaining all telephone, computer hardware, and other equipment needed to access and use this website, and all charges related thereto. No opinion, advice, or statement of us or our affiliates, licensees, suppliers, agents, or visitors, whether made on this website, in the site materials, or otherwise, shall create any warranty, unless otherwise expressly provided in a written agreement with us to which you are a party with regard to a particular product or service. Your use of this website is entirely at your own risk.



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